CONTROLLERS OF PERSONAL INFORMATION
Any personal information provided to or gathered by Research and Markets is controlled by Research and Markets, Guinness Centre, Taylors Lane, Dublin 8, Ireland.
WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES RESEARCH AND MARKETS GATHER?
The information we learn from customers helps us personalise and continually improve the delivery of business information. We use the information to handle orders; deliver products and services; process payments, communicate with you about orders, products, services and promotional offers; as well as update our records and generally maintain your account with us. We also use this information to improve our website, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
We may record telephone calls for training and verification purposes.
HERE ARE THE TYPES OF INFORMATION WE GATHER
Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can select not to provide certain information on our website. However, doing so may restrict the features that we are able to provide you. We use the provided information for such purposes as responding to your requests, communicating with you, customising future shopping for you, and improving our products.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies", and we obtain certain types of information when your web browser accesses Research and Markets. Note: Your browsing and purchasing patterns for market research information may be commercially sensitive. We recognise this. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at Research and Markets if we cannot recognise you, we want you to be aware that these tools exist.
E-mail Communications: To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from Research and Markets if your computer supports such capabilities.
DOES RESEARCH AND MARKETS SHARE THE INFORMATION IT RECEIVES?
Information about our customers is an important part of our business and we do not share or sell it to third parties. Research and Markets shares customer information only as described below.
IS PERSONAL DATA TRANSFERRED OUTSIDE OF THE EU/EEA?
The personal data that we collect from you may be transferred to, and stored outside the European Union (“EU”) and the European Economic Area (“EEA”). It may also be processed by staff operating outside the EU/EEA who work for us or for one of our suppliers, in which case the other country's data protection laws will have been approved as adequate by the European Commission or other applicable safeguards are in place.
Some of our third party service providers explicitly state that they transfer personal data outside of the EU/EEA. Examples of these service providers and with their legal basis for each transfer are listed below:
- Google Analytics – (EU-US Privacy Shield)
- Amazon Web Services, Inc.– (EU-US Privacy Shield)
- Fastly Inc. – (EU-US Privacy Shield)
WHAT ABOUT COOKIES?
Cookies are identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and provide additional features such personalised information, and storage of items in your shopping cart between visits. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Research and Markets' best features, and we recommend that you leave them turned on.
HOW SECURE IS INFORMATION ABOUT ME?
Research and Markets takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including secure hosting of our website, virus and malware protections and encryption of data in transit using TSL (Transport Layer Security) certificates.
We restrict access to personal information to Research and Markets' employees, contractors, agents and suppliers who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
If you do not want to receive e-mail correspondence from us, please visit click the unsubscribe link provided at the bottom of any of our marketing emails. If you encounter any problem or need additional help, please contact us. If you wish to receive e-mail or other mail from us, please visit: Register Page
FOR HOW LONG IS PERSONAL DATA RETAINED?
Different types of personal data are retained for different periods of time. Personal data is retained for only as long as Research and Markets has a legitimate basis to retain the data.
- Personal data you provide when signing up for our email marketing lists is retained until such time as you unsubscribe. After you unsubscribe, we retain minimal information to ensure you stay unsubscribed.
- Personal data provided as part of a contract between us is retained for a period of 7 years after the contract has ended.
Under current data protection laws and under GDPR you have certain rights. These include:
Right to Access: You may request a copy of all personal data held about you by Research and Markets.
Right to Rectify: You have the right to ask Research and Markets to correct any inaccuracies in the personal data held about you.
Right to Erasure: You have the right to ask that we erase any personal data we are processing about you. Please note that we may still be legally allowed or obliged to retain your information in instances such as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and defend or establish a legal claim.
Right to Restrict: In certain circumstances, you have the right to request that we restrict the processing of your personal data.
Right to object: In certain circumstances, you have the right to object to our processing of your personal data.
Right Not to be Subjected to Automated Decision Making: You have the right not to be subjected to automated decision making where the decision has legal or significant effects.
Right to Withdraw Consent: Where we are processing your personal data on the basis of your consent, you have the right to withdraw your consent at any time.
How to Exercise Your Rights: Please contact us at dataprotection(at)researchandmarkets.com and provide us with as much information as possible to enable us to complete your request.